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firstmovercrm

Data deletion

User Data Deletion

firstmovercrm does not yet offer an automatic public delete button or a Meta data-deletion callback. Requests are handled manually by firstmovercrm after the requester is verified.

How to request deletion

  1. Send a request from the Contact page, or ask the Main Admin who created the company if you are a company user.
  2. Include the company name, the account email, and whether the request covers a user, a Meta connection, imported leads, or the whole company workspace.
  3. If you removed the app from your Facebook settings, use this same page. Removal on Facebook does not by itself delete CRM records.

How the request is verified

The operator confirms that the requester controls the company account email or is the Main Admin for that company. A request for another person's lead record is confirmed with the company that stored it, because that company entered or imported the lead.

What happens after a request

  • Disconnecting Meta inside the CRM stops new imports, deletes that company's saved Pages and forms, and replaces the stored connection token. Leads already saved in the CRM remain until this deletion process is completed.
  • An authorized company admin can remove an employee user from that company. That action does not erase every lead the employee worked on.
  • A confirmed company-wide deletion request is processed by the operator against that company's records. The product does not currently run that deletion from this public page.
  • The operator tells the requester when the requested records have been deleted or if a record must be kept for an active invoice or legal reason. Billing retention, if any, will be stated in that reply. It is not automated here.

Contact for this request

A monitored public email is not configured yet. Set NEXT_PUBLIC_SUPPORT_EMAIL before sending reviewers to this page. Until then, company users should contact the Main Admin who opened their workspace.